Water monthly basic service charge is based on meter size. Additionally, there is a quantity water rate per unit, or the current prevailing rate, per one hundred cubic feet (HCF) or 748 gallons per unit of water volume. The billed water amounts include both the monthly meter charges and water consumption charges combined. An additional pass through electricity pumping surcharge may be applicable, based on location, at varying rates and adjusted annually. Please see schedule of Water and Sewer fees below.

Residential sewer service is a flat 30-day monthly rate, subject to change, per household. Please see schedule of Water and Sewer fees below.

The City of Norco Fire Department provides residents and businesses the opportunity to voluntarily pay a subscription fee of $4 a month on their water bills for Fire Department emergency medical services as part of the Voluntary Emergency Medical Services Subscription Program (VEMS). A subscription to the VEMS Program will cover all members of a subscriber’s household who are permanent residents or visitors of the subscribing household, regardless of the location where the City of Norco renders the emergency medical services. For business subscribers, A VEMS Program subscription will cover all emergency medical services provided to employees and customers at the business address.

An eligible participant who does not wish to participate in the VEMS Program can voluntarily decline to participate in the Program at any time by signing a declination form. A declination form will accompany the water bill during the month of August of each year. Thereafter, a customer who does not wish to participate may obtain a declination form by clicking the following link. There is a link to the VEMS form w/decline at the bottom of this page.

NOTICE IS HEREBY GIVEN, in Compliance with Article XIIID of the State of California Constitution and the Proposition 218 Omnibus Implementation Act, the City Council of the City of Norco held a public hearing on Wednesday, December 7, 2016, at 7:00 p.m. in the City Council Chambers, 2820 Clark Avenue, Norco, CA 92860, to hear public comments and adopt increases in the rates for its water and sewer services, which shall be implemented beginning January 1, 2017 through July, 1, 2020. The proposed multi-year rate increase will be used to balance shortfalls in the operating funds for water and sewer and for repair/replacement of the City’s deteriorating water and sewer infrastructure.