Adoption

August 2016: Following unanimous approvals by all City Commissions and Advisory Councils the City Council approved a written Strategic Plan that will guide City decisions and actions over the next three to five years. The Strategic Plan includes a revised mission statement, revised vision statement and five separate strategic priorities along with specific actions that are necessary to achieving the strategic priorities. The strategic priorities which were developed by Commissions and Advisory Council Members, City Council Members, staff and residents are as follows:

1. Infrastructure – Establish funding for planning, maintenance, replacement and development of infrastructure
2. Community Outreach – Engage with the community through excellent customer service, communication and programs
3. Financial Stability – Assure financial stability by identifying new revenue sources and continuing prudent financial management
4. Economic Development – Increase transient occupancy tax (TOT) and sales tax  by attracting new businesses, retaining existing businesses, and attracting tourism
5. Public Safety – Improve the quality of life by enhancing public safety services

Completion

February 2020: The City Council was provided with third-year progress updates on the City of Norco Strategic Plan, which was adopted in 2016 pursuant to unanimous approvals by all City Commissions and Advisory Councils. The Strategic Plan guided City decisions and actions during the past several years, and every staff report considered by City Council was required to demonstrate the proposed action’s consistency with the Strategic Plan.

Every year, the City Council and department heads held a workshop to update the City’s Strategic Plan to ensure that specific goals and actions codified in the Strategic Plan were being achieved or were on track. Virtually every action plan enumerated in the Plan has now been achieved, which speaks highly of the City Council, Commissions, Advisory Councils and staff—as well as the Norco community, which has provided valuable input throughout the process.

Documents

2016 Strategic Plan

2016 Strategic Plan: Progress Report through December 2019