How do I forward a complaint?
Your feedback, comments and suggestions are important to us. Please call, write or email:

Animal Control: (951) 737-8972

City Clerk: Brenda Jacobs (951) 270-5623

Economic Development: (951) 270-5645

Fire Chief: Jack Frye (951) 737-8097

Fiscal and Support Services Director: Andy Okoro (951) 270-5651

Parks, Rec. & Community Services Director: Brian Petree (951) 270-5631

Planning Division: Steve King, Planning Manager (951) 270-5662

Public Works Director: Bill Thompson (951) 270-5607

Administration: Beth Groves, Interim City Manager (951) 270-5611

Senior Center: (951) 270-5647

Sheriff: Lt. Ross Cooper (951) 582-5541


In order to lodge a complaint regarding a code enforcement matter, residents need to fill out a form in person at Norco City Hall. Please call (951) 737-8097 for more information.